PROCEDURES
Invoices & Retainer Fee’s A retainer fee of 50% of the order total of all invoices must be paid within 24 hours of the invoice being sent. If your retainer is not received within 24 hours of invoice being sent the invoice will be canceled & not resent. The remaining balance of your invoice must be paid 5 days prior to order pick up/delivery. MAJOR HOLIDAYS: VALENTINE’S DAY & MOTHER’S DAY
ALL INVOICES MUST BE PAID IN FULL UPON RECEIPT. (Within 24 hours)
All retainers/payments are Non-Refundable & Non-Transferable
Cancellation Policy All orders that need to be canceled at least 5 days prior to the event will be granted, however Retainer Fee is non refundable. if your order is canceled less than five days from the date of pick up/delivery the full balance of the invoice is still due.
Pick Up & Delivery
All Orders should be picked up at the date & time on your invoice Delivery is Available Upon Request & Should Be Agreed Upon at the time of Order There is a $20 Flat Rate Delivery Fee for Orders within a 15 Mile Radius Orders not picked up on time will have a $15 fee added for every 15 mins late. AFTER 30 mins your order will be canceled without reimbursement!
Payments
Payments are accepted via our website only, via the link on your invoice.
Your paid invoice is your receipt of purchase
Before making a payment please read both our Policy's & Procedures as well as our Terms, Conditions, & Agreements Submission of payment means you have read the Policy's & Procedures/ Terms, Conditions, & Agreements and agree to them. Once payment is submitted you are entering into a legally bonded contract with TREATZ R UZ, LLC & all portions of the contract will be applied! All Payments & Retainers are non-refundable and non-transferable